For all urgent service requests or EMERGENCIES, please call the

24 hour support center at 678-905-4500 and pick option 1.

Vartel provides the following link that will assist you in determining the quality of your internet connection and verify open ports on your firewall. Anyone wishing to test their connection should go to the best performing desktop PC in their office and direct the internet browser to the following link.  Please note that this link will take a few minutes to complete.  VoIP Assessment Tool

On-Line Support Request Form

Non-emergency inquiries or requests can be completed by calling us at 678-905-4500 and picking option number 2, or completing the form to the right.

Please remember if this is an emergency call 678-905-4500 and pick option 1.