Support Survey Results

Thank you to those that responded to our survey. Your opinion matters to us.

Fri 2/9/2016 11:33 PM

1. When did you request support?: More than 30 days ago
Did your request get resolved?: Yes
2. Was your request handled timely?: Yes
3. How was the attitude of the support person helping you?: 5. Excellent
4. How were you communicated with?: Email
5. May we publish your survey results?: Yes you may publish this entire survey on your blog
Please contact me ASAP to discuss this survey: No
Would you like to receive a Star Bucks gift card?: No
Company Name (Optional): Jay-Randolph Developmental Services, Inc.
Your Name (Optional): Ken Fredericksen
Your Email (Optional): ken.fredericksen@jrds.org


 

Fri 2/5/2016 12:53 PM

1. When did you request support?: Less than 30 days ago
Did your request get resolved?: Yes
2. Was your request handled timely?: Yes
3. How was the attitude of the support person helping you?: 5. Excellent
4. How were you communicated with?: Email
5. May we publish your survey results?: Yes, but only use my first name on your blog
Please contact me ASAP to discuss this survey: No
Would you like to receive a Star Bucks gift card?: Yes
Your Name (Optional): Jeff


 

Fri 2/5/2016 12:35 PM

1. When did you request support?: Less than 30 days ago
Did your request get resolved?: Not sure
2. Was your request handled timely?: Yes
3. How was the attitude of the support person helping you?: 5. Excellent
4. How were you communicated with?: Email
5. May we publish your survey results?: Yes, but only use my first name on your blog
Please contact me ASAP to discuss this survey: No
Would you like to receive a Star Bucks gift card?: Yes
Your Name (Optional): Debby


 

Fri 2/5/2016 12:55 PM

1. When did you request support?: More than 30 days ago
Did your request get resolved?: Yes
2. Was your request handled timely?: Yes
3. How was the attitude of the support person helping you?: 5. Excellent
4. How were you communicated with?: Email
5. May we publish your survey results?: Yes, but only use my first name on your blog
Please contact me ASAP to discuss this survey: No
Would you like to receive a Star Bucks gift card?: No
Your Name (Optional): Dave


 

Fri 2/5/2016 12:11 PM

1. When did you request support?: More than 30 days ago
Did your request get resolved?: Yes
2. Was your request handled timely?: Yes
3. How was the attitude of the support person helping you?: 5. Excellent
4. How were you communicated with?: Both telephone call and follow-up email
5. May we publish your survey results?: Yes you may publish this entire survey on your blog
Please contact me ASAP to discuss this survey: No
Would you like to receive a Star Bucks gift card?: No
Company Name (Optional): PAS Technologies
Your Name (Optional): Michael Haworth


 

Fri 2/5/2016 12:08 PM

1. When did you request support?: Less than 30 days ago
Did your request get resolved?: Yes
2. Was your request handled timely?: Yes
3. How was the attitude of the support person helping you?: 5. Excellent
4. How were you communicated with?: Both telephone call and follow-up email
5. May we publish your survey results?: Yes, but only use my first name on your blog
Please contact me ASAP to discuss this survey: No
Would you like to receive a Star Bucks gift card?: No


 

Fri 2/5/2016 11:56 AM

1. When did you request support?: Less than 30 days ago
Did your request get resolved?: Yes
2. Was your request handled timely?: Yes
3. How was the attitude of the support person helping you?: 5. Excellent
4. How were you communicated with?: Both telephone call and follow-up email
5. May we publish your survey results?: Yes you may publish this entire survey on your blog
Please contact me ASAP to discuss this survey: No
Would you like to receive a Star Bucks gift card?: Yes
Company Name (Optional): Muffley & Associates Real Estate
Your Name (Optional): Brittany Burgess